Support

As a leader in laser smart equipment

We focused on providing great technical support and we have one professional laser cutting machine, laser welding and laser cleaning machine communication Center. we will build our industry 4.0 and future plants, helping companies to build smart manufacturing and enabling smart manufacturing .

Putting The Customer First

30 Minutes Quick Response

24/7 Online Service

Pre-sales Service

1.  We are professional Laser Equipment , our main laser machine as below: Laser cutting machine, Laser welding Machine, Laser clearing machine.

2. Provide sample service: If you have any working not sure if our machine can working perfectly , don’t hesitate send us your samples , we will make the sample service free.

3. Welcome come to our factory before order our laser machine , especially for big agent or big order.

During produce Service

Our company has over 100 sales manager. Before order,you can ask any one sales manager for any question. (But as our company regulation,every buyer can get one seller for service at one time)
Every sales manager is professional and get over 2 years knowledge on fiber laser machine and sales service. So don’t worry about sales professional. If one sales can’t get your satisfactory,you can write email to manager’s email (manager@lxshow.net) to explain this thing. And we will change sales for you.
A professional sales will give reply including 2 points:
1 Timely
(Every day time from 8:00-22:00 China time,inquiry will be replied in 1 hour)
2 Professional
(Any information about fiber laser will be right and comprehensive).

After-Sales Service

Lxshow Laser can provide the following service for every customer:
1  We have detailed user manual with pictures and CD,you can learn step by step.And our user manual update every month for your easy learning if there is any update on machine.
2  24 hours on line service each day. free technical support. If have any problem during use,you need our technician to judge The problem elsewhere will be solved by us. We can provide team viewer /Whatsapp/Email/Phone/Skype with cam till all of your problems finished.
3  Free training course at our plant.
4  Provide technical services to the door (We have professional engineers to offer machine installation commissioning and maintenance)